Download count not updating in my profile history
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1d ago
Support answers
Official help between the topic author and staff.
ABAbhishek
I downloaded two products today but only one appears under recent downloads in my profile.
ADadminStaff
Accepted answer
Duplicate downloads of the same product within a short window may collapse into one history row. Try a hard refresh (Ctrl+F5). If it persists, share the product URLs with support.
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