Help & FAQ
Below are the most common questions we get from users. Click on any question to view the answer. If you still need help, feel free to contact us!
How do I download a file from DevToolsStore?
Browse the categories, open any item, and click the download button. No account or payment is required.
Are the files really free?
Yes, everything on DevToolsStore is 100% free and GPL-licensed for personal or commercial use.
Is registration required to use the site?
No, you can browse and download files without creating an account.
What if I can't find the file I need?
You can request it using our Item Request page, and we’ll try to add it for you within 24 hours.
How long does it take to fulfill a product request?
We usually upload requested items within 24 hours, depending on availability and server queue.
Why can't I download some video files directly?
Some video files are large in size. You can request access by submitting your name and email, and we’ll send you the download link within 1 hour.
Are these products legal to use?
Yes. All items on DevToolsStore are either under GPL license or available for free redistribution. However, it's your responsibility to ensure you're compliant with any external license if used commercially.
Can I use the files for commercial projects?
Yes, most files are GPL-licensed and can be used in commercial projects. Always check individual license files included with each download to be sure.
Do you guarantee plugin or theme updates?
We try our best to keep everything up to date, but we do not guarantee regular updates for every product. If you need a specific version, feel free to request it.
Is support included for themes or plugins?
No. We do not offer technical support for third-party themes or plugins. If you need help, we recommend contacting the original developer.
Are there any download limits?
No, you can download as many files as you want, without restrictions.
How often do you upload new content?
We add new items daily based on trends, requests, and user demand.
Can I request multiple items at once?
Yes, you can request multiple products. Please submit one request per form submission to ensure faster processing.
Can I donate to support DevToolsStore?
Yes! Donations are optional but greatly appreciated to help cover hosting and bandwidth costs. Visit our Donate page for details.
Do you provide nulled or cracked software?
Absolutely not. We only share open-source, GPL-licensed, or freely redistributable content. No pirated, cracked, or harmful software is hosted here.
Will I get virus-free files?
Yes, we manually verify uploads and use trusted sources. However, we still recommend scanning all files before use as an extra precaution.
Can I suggest new categories or features?
Yes, we welcome feedback! Contact us at [email protected] to share your ideas.
Where can I report a broken or missing file?
Please report any issues via our Contact Page or email us directly. We’ll fix or reupload it as soon as possible.
Is my data safe with you?
Yes. We only collect minimal information like name and email during file requests. We never share or sell user data. Read our Privacy Policy for more details.